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Customer Relations Advisor

Worthing / Permanent

As our Customer Relations Advisor, you will carry out a wide spectrum of administration and customer service duties to enable Bluecrest Health Screening to function efficiently and to provide excellent customer service to our large customer base.

What you’ll get in return…

  • Uncapped commission structure
  • Detailed yet fun ways to win prizes whilst you work
  • A comprehensive training programme
  • You will have the opportunity to progress to boost your career and confidence
  • A range of flexible benefits including discounts and offers on retail and restaurants, MyGym, childcare vouchers, Cycle to Work and much more
  • Company pension scheme
  • A fun and friendly working environment with regular social events
  • Free fruit, tea, coffee and the occasional pizza!

About the role…

  • You will be accountable for delivering excellent customer service to facilitate a smooth customer journey whilst providing one call resolution whenever possible.
  • You will be booking appointments, handling transactions and sell additional tests where appropriate.
  • You’ll respond to all types of customer correspondence and contact including dealing with customer complaints and queries and be knowledgeable, polite, and helpful during every interaction with our customers.

 

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